Booking and Reservations

• Appointments can be made via phone, email, or in person.
• Any cancellations or rescheduling must be made at least 24 hours in advance.

Arrival and Late Policy

• Please arrive at least 15 minutes prior to your scheduled appointment time.
• Late arrivals may result in a shortened service time out of consideration for other guests.

Health and Wellness

• Please inform your therapist of any health conditions, allergies, or injuries prior to your service.
• Pregnant guests are advised to consult with a physician before booking any spa services.
• Guests with certain medical conditions may require a doctor's clearance before receiving specific services.

Payment and Gratuity:

• Payment is due at the end of service. We accept cash, credit cards, and gift certificates.
• Gratuities for exceptional service are greatly appreciated and can be given directly to your therapist.

Spa Facilities:

• The use of spa facilities such as the steam room, or shower may be subject to additional charges or require advance booking.
• Please respect the tranquility of the spa environment and refrain from using mobile phones or speaking loudly.

Personal Belongings:

• Yeti Wellness Spa is not responsible for any loss or damage to personal belongings during your visit.
• Please secure valuables in provided lockers or leave them at home for your peace of mind.

Age Requirement:

• Guests under the age of 18 must be accompanied by a parent or guardian and may be restricted from certain services or facilities.

Gift Certificates:

• Gift certificates are available for purchase and are redeemable for spa services or products.
• Gift certificates are non-refundable and cannot be exchanged for cash.

Feedback and Concerns:

• Your feedback is valuable to us. Please feel free to share any concerns or suggestions with our staff or management.